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Contact Patient Financial Services

If you have questions about your bill, would like more information about financial assistance programs, or have other concerns about billing or insurance, the Atrium Medical Center Patient Financial Services staff is available to assist you.

For your convenience, you can reach the Patient Financial Services office:

  • In person:  The Atrium cashier’s office is located on the first floor near the main entrance to your left. Office staff may be reached by dialing (513) 420-5755, extension 6147, between the hours of 8:00 a.m. and 5:00 p.m.
  • By phone: (513)  420-5033 or toll-free at (866) 674-4737
    Monday - Friday, 8:00 a.m. to 4:30 p.m.
  • By mail (for correspondence to Patient Financial Services only):
    Atrium Medical Center
    Patient Financial Services Dept.
    P.O. Box 710967
    Columbus, Ohio 43271-0967
  • By email: amccustomerservice@AtriumMedCenter.org