Patient Financial Services(513) 420-5033(866) 674-4737 toll freeMonday-Friday 8:00 am - 4:30 pm
Medical Records Department(513) 420-5200Monday-Friday 8:00 am - 4:30 pm
One Medical Center Drive Middletown, OH 45005 (513) 424-2111
We all have a story to tell Throughout our lives we have many experiences that shape who we are. Over time, they become our individual life story. Everyone who walks through the doors at Atrium Medical Center has his or her own unique story and circumstances that have led to a need for our care. It’s our responsibility to respect those stories, understand those circumstances and provide individualized, thoughtful care. As you’ll read on page four of this issue of Join Us, June Owens, a patient in our Rehabilitation Center, thought she had lost the opportunity to complete the travel chapter of her story after a fall left her seriously injured. Taking into consideration June’s lifestyle and personal goals, her Rehabilitation team designed a therapy plan to meet her individual needs and strengths. As a result, she plans to visit Antarctica in 2013 – the only continent she hasn’t travelled to yet. For Todd Green, a local construction company owner, sudden cardiac arrest threatened to change his story in a way he never expected. Being just 40 years old, a husband and father of five children, Todd’s story was full but nowhere near complete. As explained on page six, he needed fast, aggressive treatment – and his family needed our help and compassion to understand and get through what was happening to him. Todd’s care team at Atrium focused not only on his life-saving treatment, but also on his family’s need for support during their loved one’s traumatic experience. We can’t promise the perfect ending to every story. But when you come to Atrium Medical Center, we’ll listen closely when you tell us who you are and why you’re here. We’ll do everything we can to provide the care and support that’s right for you and your family. That’s what we mean when we say, “Excellence, every person, every time.” Sincerely,Carol J. Turner, FACHEPresident and CEO