Patient Experience Week
Patient experience begins, and ends, with us. Regardless of your professional designation within Premier Health—be it clinical,
administrative, or support staff—the patient experience is paramount to the success of our organization, but, more importantly, to the
health and wellness of the patients who entrust their care to us. Our patients, and their families, should be at the forefront of what
we do each day.
April 28 kicks off “National Patient Experience” week. Please join me in celebrating all that Premier Health does, and all that we
can do, for the benefit of those whom we are proud to serve. From the deployment of the “critical few,” until the time the patient
leaves a Premier facility (and beyond), patient experience not only defines us, it inspires us. Opportunities to improve the patient
experience present themselves daily, and next week is the perfect time to ask ourselves “how can I enhance the patient experience
We are the patient experience.
Mary Boosalis and Jim Pancoast
<< Back to the April 2014 issue of Premier Pulse