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Contact Patient Financial Services

If you have questions about your bill, would like more information about financial assistance programs, or have other concerns about billing or insurance, the Premier Health Patient Financial Services staff is available to assist you.

For your convenience, you can reach the Patient Financial Services office:

  • By phone: (937) 203-4886(937) 203-4886 or (888) 566-4856(888) 566-4856
  • Monday - Thursday, 8:00 am - 8:00 pm and Friday, 8:00 am - 6:00 pm
  • By mail (for correspondence to Patient Financial Services only):
    Atrium Medical Center
    Patient Financial Services Dept.
    P.O. Box 932715
    Cleveland, Ohio 44193
  • By email: amccustomerservice@AtriumMedCenter.org

MyChart Bill Pay

Make payments and view statements online through MyChart. Simply log into your MyChart account and click on the Billing tab to get started. Payments are made directly and securely to any of your Premier Health care professionals. If you have billing questions, MyChart gives you the ability to send electronic messages directly to our Customer Service department. 

Don’t have a MyChart account? Learn more and sign up today.

Content Updated: April 11, 2019

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